Citimanager government travel card replacement. CPPA Resources. E-Marketplace Platforms . Cardholders are responsible for using their Travel Card in accordance with policy, including use of split disbursement and ensuring payment in full of their current and past due balances no later than the Citibank statement due The Government Travel Charge Card (GTCC) must be used by DoD personnel to pay for all authorized expenses, to include meals, when on official travel unless an exemption is granted. Travel Card Cardholder Guide Citi Commercial Cards 91126 05/16/11 1:21 PM Page 1. How do I obtain a purchase card? To obtain a purchase card, please contact your Agency Program Coordinator for Travel Card The GSA SmartPay Travel Card, including IBA, CBA, and Tax Advantage by Citibank is intended for use by designated individuals for offcial Government travel and authorized travel-related expenses. Defense Travel Management Office 1 defensetravel. Navigate to the Home Page 2. Enter the required information and follow the and PIN card? Citi will replace magnetic stripe cards with Chip and PIN cards through a phased approach. Ensure your card is ready for use when you are ready to travel. With only six weeks until transition completion, please be aware of the following important transition dates and instructions. Citi is only able to offer commercial card products to existing Institutional Clients Group (ICG) or Commercial Bank (CCB) clients, as you are not an ICG or CCB client we apologize that on this occasion we are unable to pursue your enquiry further. Click here and navigate to page 7 for detailed instructions. com)). 2 CitiManager Site User Guide | User Guide Overview User Guide Overview Document Scope This CitiManager® Site User Guide provides detailed step-by-step instructions for all CitiManager Site functions available to Cardholders. Citi will replace all magnetic stripe cards with Chip and PIN cards through a phased approach beginning in January 2015. No one from my unit will be in until Tuesday (Reserves) so was wondering if anyone here knew why I'd be receiving this. Pre-existing Condition. contact the Citi Customer Service Center to request a replacement card. raveling Companion. In replacement card. Chip and PIN is the next generation of payment card technology. . For a consolidated user guide, refer to the CitiManager Quick Start Guide for Non Cardholder Guide. Index Welcome 1 Ordering Replacement Cards 5 Account Statement 6 Foreign Currency Conversion 7 Government Travel Charge Card. or related to an . When My Profile screen displays, click the Change Primary Company link and select the radio button for the company you wish to set as your primary company. Responsible use of your government charge card entails three main activities: Ethical use of the card for official government travel expenses only; Timely and accurate reporting of charges (often with printed receipts); Timely payment of the card’s balance Applicants can view their status of the application at anytime in the CitiManager Site by using the username and passcode created during the application process. Per Diem. Common carrier means any scheduled airline, land or water conveyance licensed for the transportation of passengers for hire. Travel Management: DOC Travel Bulletins . Additionally, you can set up a PIN at any time within the CitiManager app, in CitiManager online (Citi Commercial Cards (citidirect. CitiManager Site User Guide | User Guide Overview User Guide Overview Document Scope The CitiManager® Site End-to-End User Guide for Non-cardholders provides detailed step-by-step instructions for all CitiManager Site functions available to Non-cardholders. Once the card is destroyed, indicate that this action has been completed. *Certain terms, limitations, and exclusions . cards is as follows: • For clients in all other impacted markets, we suggest you consider February 9, 2024, the last date to request a replacement card given the cycle time of delivering the card to the cardholder. 2) In the search field enter “Government Travel Card Training” and select SEARCH 3) The Government Travel Card Training report should be at the top of the search results; select launch this report. Know what is authorized, the key tasks YOU must manage, and how to ensure a Citibank Online provides a secure platform for managing your Citi account, paying bills, and accessing exclusive rewards. APC Guide June 2021 . Cardholders can easily access and download their statements. Citi • The Government Travel Charge Card (GTCC) is mandated to be used by DoD personnel to pay for authorized expenses when on official travel unless an exemption is granted. cut up or shredded). citimanager reinstatement; reinstatement Replacement Card — Indicate if a new plastic replacement card is required. General Questions 1. This is a charge card, not a credit card, so there is NO interest. SmartPay 3 . Download the CitiManager Travel Agency Card by Citi. In some cases, an additional surcharge may be imposed by ATM operators. , call Citi at +1-904-954-7850. Beginning mid-January 2015, Citi will no longer issue cards with only a magnetic stripe. 6 %âãÏÓ 302 0 obj > endobj 367 0 obj >/Filter/FlateDecode/ID[5EB1ED6E511846A99B1CDB229FB7E8DC>8E3C52350D094B4AA3129220EB5A62F5>]/Index[302 149]/Info 301 0 Complete Citibank Government Travel Card Reinstatement Form online with US Legal Forms. Plastic Type Card type selection: 1) Government Standard: GSA-designed standard card. There is no way to check the r 051543z jan 16 maradmin 001/16 msgid/genadmin/cmc washington dc dmcs// subj/government travel charge card use during permanent change of station travel// 2 CitiManager Site User Guide | User Guide Overview User Guide Overview Document Scope The CitiManager® Site End-to-End User Guide for Non-cardholders provides detailed step-by- step instructions for all CitiManager Site functions available to Non-cardholders. Agency/Organization Program Coordinator (A/OPC) Servicing: %PDF-1. Covered Trip. Fleet Card Training for Cardholders/Approving Officials. The card will look like a regular corporate or consumer Citibank card; however, Cardholders are entitled to all features and benefits included in the GSA Master Contract. From there, Navigate to the Card Activation website. Credit card basics 2. If “no” is selected, we will assume the cardholder has their original card and will not issue a new plastic replacement card. Golpe Last modified by: gt94609 Created Date: 12/10/2009 6:45:00 PM Cardholders must use their Government travel card only for authorized travel expenses as described in the Joint Travel Regulations (JTR) and not for personal use. There is no way to check the delivery status online for new credit cards. Screen Step/Action CitiManager Site Home Screen 1. com/login and click on the 'Self registration for Cardholders' link. A Centrally Billed Account, or CBA, is a variation of the government travel charge card used for the Department's specific needs and may be the method of payment for expenses incident to official travel, to include local travel for travelers who do not possess an Individually Billed Account (IBA). In this Agreement (“Agreement”), "Card" means the enclosed Citibank Government Travel Card (and all replacements) issued by Citibank, N. Alternately, you may call 1-800-200-7056. Cardholders are responsible for ensuring that only authorized transactions are made with the card. In the U. com CITI Travel Card account. The DTMO works with the service CPMs and Citi on establishing direction, setting policy and centrally managing the travel card program. Verify your country and language preferences and click please update your mobile phone/office number on file in CitiManager as soon as possible. A (which will be Purchase Rate: % – % variable APR based on your creditworthiness 1. Citi-branded credit cards. If you are a PA select Manage Card Program b. Is there an interest rate? Can I monitor my card stat us? A: Call CitiBank immediately at 1-800-200-7056. English. ALCOAST 096/22 COMMANDANT DIRECTS STAND UP OF FSMS INCIDENT MANAGEMENT TEAM C. with the terms, conditions and procedures contained in the Citi Government Services Travel Card Program Cardholder Account Agreement that will accompany the card. Return to top. I would like to participate in the purchase card program. Do NOT forward it to the cardholder Section III: Card Change/Reissue Details • Reason for Reissue (required): Select the appropriate reason for the reissue of the card ‘Card Receipt Verification’ process and establishing your PIN. 2. This article provides instructions for Government Travel Charge Card (GTCC) cardholders in reducing travel card payment delinquencies. Use the Costco Anywhere Visa card as your Costco membership ID. For your security, avoid using a public computer when conducting corporate card transactions. The current Master Contract for SmartPay3 expires November 29, 2031. g G block. 1. fleet, purchase and/or travel) on a single card/account. Agency/Organization Program Coordinator (A/OPC) Servicing: Recover your Citibank account by selecting the type of account or card associated with your User ID or Password. • When an individual first applies for a travel card and then every Individually Billed Account Travel Card Set Up Form Citibank® Government Travel Card Program Section III: Cardholder Signature & Agreement (To be completed by employee. However, if you're waiting for a replacement card and you have requested expedited shipping, you have 904-954-7850) immediately if my card is lost or stolen. replacement card. Government Travel Charge Card (GTCC) Program Policies and Procedures, COMDTINST Now back, in person and virtually through Microsoft Teams, this three and a half day Summit focused in on Navy Government Travel Charge Card (GTCC) initiatives which included training on centrally A comprehensive directory offering easy access to Army Links and resources from the retired Army Knowledge Online (AKO) portal. Purchase Card Training for Cardholders/Approving Officials. 4) Select your specific organizational level and then run the report. This information paper explains how to update your EFT data and Government Travel Charge Card (GTCC) information in your DTS profile when you receive a new GTCC. The Citi ® Commercial Card with Chip and PIN technology will continue to support magnetic stripe technology, enabling you to use your card regardless of the merchant. For a consolidated user guide, refer to the CitiManager Quick Start Guide for Cardholders. Important contact information Add, delete or change limit of cash for individual – Government Travel Card (Individually Billed Account) Setup Form – Purchase Rate: % – % variable APR based on your creditworthiness 1. Official travel for the Department of Defense just became easier with the Citi Department of Defense Travel Card. English . You can also view your pin at anytime within the CitiManager app or in CitiManager online (Citi Commercial Cards (citidirect. a. When you are preparing to use your new card, please read What To Do When I First Receive My New Card. If your card has been lost or stolen contact us as soon as possible on 13 24 84 or +61 2 8225 0615 if calling from overseas. You can manage your card online via the Citibank app or online at citimanager. Section II must be completed by the APC to make changes to a cardholder’s account I am a MyTravel Travel Manager and I need to retrieve MyTravel data [PDF, 7 pages] (MyTravel users should contact their Travel Manager to retrieve trip or expense information) Government Travel Charge Card Support Options. Cardholders and administrators may view transaction and payment information. group of companies together with Booking. Government Travel Card Adding APC CCMS and Reporting Access Contact Citi customer service for immediate support with your account, card, loan, or service via phone, mail, or live chat. General Card Use and Reconciliation Procedures The Department of Commerce (DOC) policy is that government-issued travel cards be used to pay for ALL official travel expenses while on TDY/TAD if travel is five or more times in a year, unless exempt. com Customer Your NAB branded debit card will be issued and sent to you between 21 November 2023 and 27 January 2024. There’s lots of help out there to make sure you understand the application process, limits and ways to CitiManager® is a fast, easy way to manage accounts. Its use ensures the travel card vendor will be paid promptly, preventing travel-related debt. If you have not already signed up for the CitiManager ® tool, please log on to www. 4. Cardholder must read and check off each item 2 CitiManager Site User Guide | User Guide Overview User Guide Overview Document Scope This CitiManager® Site User Guide provides detailed step-by-step instructions for all CitiManager Site functions available to Cardholders. Activate your Citibank card online quickly and securely with a simple verification process. This coverage is not available to CITI® Purchase Card and CITI® Fleet Card accountholders. To change your card PIN, follow the steps below. Eligible Traveler’s Family Member, a T. Replacement Card Delivery Timeframe: If you require a new plastic replacement card, indicate the delivery timeframe. Online Account Access . From outside the U. This has been updated to reflect the new CITI Update contact details Travelling overseas Reset User ID or password Document upload Download Citi Mobile Activate card. I understand that it is my responsibility to notify Citi at 1-800-790-7206 (overseas call 904-954-7850) immediately if my card is lost or stolen. Transactions are denied if the JTR does not allow reimbursement for the attempted purchase. General Services Administration Federal Government commercial cards program. Government Travel Card Individual Liability Application; Government Centrally Billed Combined Purchase, Travel, or Integrated Card Setup Form; Government Civilian Agency Cardholder Change Account Form (with Citi credit check for account upgrade) CitiManager DOD Cardholder Quick Start Guide; To register, simply log into CitiManager® and access the Citi® Learning Center from the Web Tools icon. Your Citi Government Travel Card makes it easy for Citi Commercial Cards Citi Commercial Cards login. Ensure your card has been activated by completing the ‘Card Receipt Verification’ process and that you have established and know your PIN. All correct? Click CONFIRM. Log in and navigate to My Profile > Request History. com/login. within the sixty (60) day period prior to the purchase date of a. Government Travel Card (Individually Billed Account) Setup Form Author: G. GTCC Program Roles and Responsibilities 3. 3. From there, Ordering Replacement Cards If your card becomes worn out, damaged or defective in any way, contact the Citi Customer Service Center to request a replacement card. If you don’t see any enhanced data, there could be a problem with the configuration. For a consolidated user guide, refer to the CitiManager Quick Start Guide for Non Citi's global CitiManager portal provides you with a single point of access to apply for a Citi Commercial Card, view your statements and make payments. Costco warehouses. com functionality and benefits. Replacement Card — Indicate if a new plastic replacement card is required. CitiManager provides several guides and access to learning and development opportunities within the Electronic Access System. , Complete Citibank Government Travel Card Reinstatement Form online with US Legal Forms. Travel Card Cash Advance Fee/ATM – The travel card cash advance fee is 2. Returned/Rejected Payment Fee – If your check or electronic payment is not honored, or if Citibank must return it to you because it cannot be CitiManager® is a fast, easy way to manage accounts. Ensure your address on file is correct. 1 You will earn 10 ThankYou Points for each $1 spent on hotels, car rentals, and attractions when you use your Citi Strata Premier Card to book them through the Citi Travel site via CitiTravel. She is asked to verify the credit card information that is listed in the system. In the left column, select. Important first steps: CitiManager Site User Guide | User Guide Overview User Guide Overview Document Scope The CitiManager® Site End-to-End User Guide for Non-cardholders provides detailed step-by-step instructions for all CitiManager Site functions available to Non-cardholders. Your Citi Government Travel Card makes it easy for Call Citi Customer Service, or log on to CitiManager, to quickly obtain balance and payment information, replace a lost or stolen card, set up a PIN, check the status of your application, or set up alerts. Official websites use . CitiManager. Use the drop-down menus to tell us about the card. travel. * = Required fields) Signature & Agreement* By signing below, I: (i) acknowledge I have read the Citi ® Department of Defense Services Travel Card Program Cardholder Travel Card The GSA SmartPay Travel Card, including IBA, CBA, and Tax Advantage by Citibank is intended for use by designated individuals for offcial Government travel and authorized travel-related expenses. com Customer Service Virtual Agent: 1-800-200-7056 From Outside the U. Per Diem Rate Lookup Meal Rates. On the right side of the screen, click the Card Maintenance link. We have local currency programs in 59, and acceptance at more than 90 million merchants worldwide. Government Purchase Card. This system is "FOR OFFICIAL USE ONLY," and is subject to monitoring and recording to the extent permitted by law and/or regulation Central Travel Account (CTA) statement gets generated 5 days from the statement data with enhanced data. Select the CitiManager offers tools to help APCs better manage the GTCC program, including: Manage Users: View card accounts, view and download statements, and perform account travel card management and unparalleled technological expertise to develop a flexible and convenient purchasing and payment tool. Select your card, tap 'Change card PIN' and follow the prompts. The right column displays . Your Citi Government Travel Card makes it easy for Ordering Replacement Cards If your card becomes worn out, damaged or defective in any way, contact the Citi Customer Service Center to request a replacement card. For more information regarding your new card, please read the Department of Defense Cardholder Guide. com or 1-833-737-1288 (TTY: 711). Last Update Dec 2021 Need Support? Email: MyNavyHR@navy. To change your primary company, click the My Profile link that displays at the top of the screen. Watch the video tutorial to find out how. For CitiManager Site User Guide | User Guide Overview User Guide Overview Document Scope The CitiManager® Site End-to-End User Guide for Non-cardholders provides detailed step-by-step instructions for all CitiManager Site functions available to Non-cardholders. 75% of the amount of each cash advance transaction. GSA SmartPay ® 3 Government Card Benefits . com/login CitiManager Mobile App Customer Service number on back of your card BEFORE YOU TRAVEL 1 Ensure your card account is open/active. They will reissue you a new card within 24-hours. The Government Travel Charge Card (GTCC) must be used by DoD personnel to pay for all authorized expenses, to include meals, and per Component guidance, local and permanent change of station (PCS) travel. , call Citi collect at 1-904-954-7850. gov website belongs to an official government organization in the United States. Did you know that Citi Virtual Cards integrate with Coupa Reporting a lost or stolen card. *Certain terms, limitations, and exclusions Awarded Vendor Citibank, N. Coverage for checked baggage and carried-on items is up to $1,500, which is the maximum ALCGPSC 125/19 - GOVERNMENT TRAVEL CHARGE CARD (GTCC) CITI BANK UPDATES The CitiManager profile will also allow for verifying balances, updating billing addresses and enable downloading of the CitiManager app for mobile devices, which greatly assists with managing your GTCC account. Click Request a Replacement Card in the sidebar. You can find a complete list of travel terms and conditions on https://search. Online Travel Card Application Instructions; Travel Management: DOC Travel Bulletins; Travel Notices; Travel-Related Guidance and Information; Visa and Passport Program; Frequently Asked Questions about Travel New and improved CitiManager login page. 5. CitiManager AOPC End-to-End User Guide. GTCC and EFT . "). Department of Defense Travel SmartPay ® Training Sessions. EFT and Credit Card Accounts (Figure 2, Indicator 1). mp4. For times when you’re on-the-go, CitiManager Mobile is available to view account activity and even make a payment, dependent on your organization’s expense set-up. by blood. General Card Use and Reconciliation Procedures expenses identified by the traveler in the split disbursement amount paid directly to the travel card vendor. Eligible Traveler . Citi will send one e-mail with your Registration ID and another with your Registration Passcode. Restricted travel cards are the same in appearance as standard cards. information (Figure 3). Smarter payments for global travel buyers. Eligible Traveler. Cardholder must read and check off each item The Card Details screen provides a high-level summary of your card account information including the following: • Card Overview: Card name, number and status, hierarchy, employee ID, credit limit, total balance, cost center and default accounting code • Payments: Last payment made, next payment due, view history (if entitled) Travel managers should ensure that all of their travelers use their government-issued travel charge card/account for all purchases of travel-related services or products such as rental cars, hotel rooms, and telephone or Internet service. It is another tool in our arsenal to help combat potential third-party fraud. Feb. ALCGPSC 081/22 GOVERNMENT TRAVEL CHARGE CARD (GTCC) PROGRAM: FINANCIAL AND TRAVEL SYSTEM TRANSITION GUIDANCE B. Tap 'Card PIN' under 'Cards'. CitiManager for Cardholders. This information paper provides the basic information on how to change your Defense Travel System (DTS) personal profile. travel card management and unparalleled technological expertise to develop a flexible and convenient purchasing and payment tool. EFT and Credit Card Accounts. Set up Alerts. Overview The Government Travel Charge Card (GTCC) is mandated to be used by DoD personnel to pay for authorized expenses including meals when on official travel unless an exemption is r 091000z oct 24 maradmin 478/24 msgid/genadmin/cmc washington dc pr// subj/issuance of the government travel charge card (gtcc) to entry level marines// CitiManager. citidirect. Portugues (Brasil) Enter the credit card number and security code (CVV) on your new card to get started. comhome. Citi offers transgender and non-binary cardmembers the ability to use their chosen first name on eligible U. commercial travel management, travel policy and implementation, travel card program management, training, functional oversight of the Defense Travel System (DTS) and customer support. In order to self-register, a Registration ID and Registration Passcode are required. cards. Learn more about • The Government Travel Charge Card (GTCC) is mandated to be used by DoD personnel to pay for authorized expenses when on official travel unless an exemption is granted. The ALCGPSC 125/19 - GOVERNMENT TRAVEL CHARGE CARD (GTCC) CITI BANK UPDATES The CitiManager profile will also allow for verifying balances, updating billing addresses and enable downloading of the CitiManager app for mobile devices, which greatly assists with managing your GTCC account. (maximum 24 characters including spaces). Citimanager; NP2; Download MyPCS Mobile; GTCC for PCS; GTCC for PCS Survey; NAVADMIN 291/22 Government Travel Charge Card Use in Support of Permanent Change of Station Travel; NAVADMIN 129/22 Mandatory Use of the Navy • The Government Travel Charge Card (GTCC) is mandated to be used by DoD personnel to pay for authorized expenses when on official travel unless an exemption is granted. Corporate Card - Travel and Expenses (T&E) Central Travel Account; One Card; Virtual Card for Travel; Government Agency Leverages Virtual Travel Card Travel Management Division. APC Guide March 2020 4 Chapter 3. There are two main types of CBAs: Transportation and Unit Accounts. Citi If the card has been lost or stolen, you can request a new card at the Replacement Card Page. Generic cards Citi ® Commercial Cards is present in over 100+ countries. View the site for tips and frequently asked questions. NAB branded debit cards will not be sent during the holiday period between 15 December 2023 and 9 January 2024. (the travel card icon in the upper left of the screen) option and then the Request Refund option on Travel Policy Compliance DoD Instruction 5154. Resources Customer Service 1-800-950-5114 Travel Card The GSA SmartPay Travel Card, including IBA, CBA, and Tax Advantage by Citibank is intended for use by designated individuals for offcial Government travel and authorized travel-related expenses. As a Program Administrator you can close a card in CitiManager. The travel card vendor provides online account access and management through CitiManager at Featuring the best practices in industry and plug-and-play components, Defense Travel System streamlines the entire process involved in global Department of Defense (DoD) travel. My card is about to expire, when will I get a new card? Your new card will be delivered to you before your current card expires. These e-mails are required during Travel cards are not left activated till expiration date. Easily fill out PDF blank, edit, and sign them. Special Cards – All replacement cards sent bulk shipped to recipient listed. Return to Citimanager. Between January and June 2015, Chip and PIN- enabled cards will be issued to new cardholder applicants, those with cards that are scheduled to expire (as of February 2015 or later), or those that require a replacement card. The Defense Travel Management Office's Government Travel Charge Card (GTCC) Program provides travelers with a safe, effective, convenient, and commercially available method to pay Call Citi Customer Service, or log on to CitiManager, to quickly obtain balance and payment information, replace a lost or stolen card, set up a PIN, check the status of your travel card management and unparalleled technological expertise to develop a flexible and convenient purchasing and payment tool. System Use Notification. Eligible Traveler, an . Department of Defense Travel Special Cards – All replacement cards sent bulk shipped to recipient listed. affecting an . Military personnel who misuse the card are For optimal viewing on a sma rtphone ensure you select the CitiManager Mobile login from the sign on drop down menuCitiManager lets c Citibank Government Travel Card Program 8505 04/24 2279370 1 of 4 Instructions: Section I of this form can be completed by the cardholder or Agency Program Coordinator (APC) to make personal information changes to a cardholder’s account. and Canada, call 757-852-9076. citimanager reinstatement; reinstatement This article provides instructions for Government Travel Charge Card, or GTCC, cardholders in reducing travel card payment delinquencies. 17, 2023 DoD Travel: CitiManager Quick Start User Travel Card Training for Cardholders/Approving Officials. Coupa Pay. the card must be properly disposed of (i. Security Code (CVV) Continue. From there, If you have not already signed up for the CitiManager ® tool, please log on to www. citi. You are accessing this computer system in order to service the U. The Rules of a Government Travel Card How to Responsibly Use Your Government Travel Card. gov A . Return to Commercial Cards A. I went to reclass in may-June so I'm thinking it's something with that but unsure why I'd receive a check. Program Management. ×. Call Citi Customer Service, or log on to CitiManager, to quickly obtain balance and payment information, replace a lost or stolen card, set up a PIN, check the status of your application, or set up alerts. Keep in mind that it usually takes 7-10 business days for a credit card to be delivered after approval. PLEASE RETAIN THIS AGREEMENT FOR YOUR RECORDS. Click here to view available Travel Manager Travel Benefits. , please Manage your travel on the go with CitiManager. , please call 1-800-790-7206. citi. , call Citi collect at 904-954-7850. View guide > Disaster & Crisis Support. Level 1 A/OPC (primary and alternates) are responsible for developing and maintaining VA’s Charge Card Management Plan, and overseeing the management, operations, and internal controls of VA’s Government Travel Card IBA and CBA Program, including the referral of suspicious or fraudulent use of a Government travel card to the Executive yTo provide an overview of Citimanager. Choose Language. Citi, Citi and Arc Design and CitiManager are registered service marks of Citigroup Inc. Select Service Centre on your My Citi dashboard. com ("Rocket Travel Inc. Issues; News; Data and Reports; Work with us; CitiManager Quick Start Guide — Cardholders | Log In/Out of the CitiManager Site Log In/Out of the CitiManager Site Key Concepts A username and password are required to access the CitiManager Site which you would have set up at the time of your Application request. Tap the 'Profile and Settings' icon on the top left of your app home screen. Integrated cards/accounts involve two or more business lines (i. Plastic Type: Card type selection: 1) Government Standard: GSA-designed standard card. If you are a Cardholder, select ‘Card’ tab from the left pane and click on ‘Apply for refund’ 3. For bookings made with a combination of points and your Citi Strata Premier Card, only the portion paid with your card will earn points. Agency Name: New billing account name. This includes temporary duty travel (TOY), and per Component guidance, local and permanent change of station (PCS) travel. Fleet cards/accounts are used to pay for fuel, maintenance and repair of government owned/operated motor equipment, aviation, small marine vessels and large marine vessels. This has been updated to reflect the new CITI Applicants can view their status of the application at anytime in the CitiManager Site by using the username and passcode created during the application process. Redeeming Costco Cash Rewards: Cash back will be provided as an annual credit card reward certificate in February billing statements, redeemable for cash or merchandise at U. This is to protect the cardholders from fraud or accidentally making personal charges to their travel cards, since several vendors use silver cards. It is for Citibank Government Travel Card Program 8505 04/24 2279370 1 of 4 Instructions: Section I of this form can be completed by the cardholder or Agency Program Coordinator (APC) to make personal information changes to a cardholder’s account. Refer to the Joint Travel Regulations for authorized and reimbursable travel allowances. Find out how to activate your card online and make the most out of it. Access the CitiManager website at citimanager. com The A/OPC can arrange for a replacement card account and can even request expedited processing and delivery of the new card to an alternate address. you will receive global travel accident and lost luggage insurance so you feel safe and secure wherever you travel with a Citi ® Commercial Card. When you are finished using the CitiManager Site, always use the Logout button. A (which will be reimbursement of Travel Card expenditures are the responsibility of the IBA Cardholder. 1940731 01/20 1 of 11 Central/CBA Travel Account Setup Form Citibank® Government Travel Card Program For Citibank Use Only CO # Routing & Sign-off Client Assistance Unit Interface Ops Help Desk 6996 Instructions: Use this form to request setup of a Is your card damaged or worn? Use Citi Online to order a new one. S. Chip and PIN-enabled cards will be issued to new applicants and Ordering Replacement Cards 9 Account Statement 9 Foreign Currency Conversion and Cross-Border Transactions 11 CitiManager Online Tool 12 Paying Your Account 13 Resolving Transaction Disputes 14 Government Travel Card. Travel Manager Tutorials. requested information. Federal Government Services, Reference) for detailed information regarding Individually Billed Defense Travel Management Office 3 August 2024 . Travel Card Program 1 Cardholders Benefit from: 2 Lost Luggage Insurance 3 Your Card 8 Reporting Lost or Stolen Cards 9 Ordering Replacement Cards 9 Account Statement 10 Cross-Border Transactions 12 CitiManager Online Tool 12 Paying Your Account 14 Resolving Transaction Government Card Account (Account Name) DoDIBA Cardholder Statement As a Non-cardholder it’s possible to self-register for the CitiManager Site so you can manage your card program. e. 2 Defense Travel Management DEFENSE TRAVEL MANAGEMENT OFFICE March 2021 3 Government Travel Charge Card Regulations Cardholder Reference Edition POLICY AND PURPOSE 1. Getting a Citi Government Travel Card might make it easier when it comes to financing essential travel — and, depending on your position, it could even be mandatory. com, U. ref d is navadmin 285/21 government travel charge card use during permanent change of station lessons learned. Please see the Citibank Government Travel Card Cardholder Guide (www. any use of a travel card at establishments or for purposes that are inconsistent with conducting the official business of the DoD or with applicable regulations (such as adult entertainment or gambling ements). Step-By-Step Instructions Screen Step/Action Program Administrator Cardholder 1. US Government is printed on the card; 2) Quasi-Generic: Plain silver plastic embossed with Government-assigned account number; 3) Generic: Plain silver plastic embossed with NON-Government-assigned account number. 3 CitiManager Site User Guide | User Guide Overview User Guide Overview Document Scope This CitiManager® Site User Guide provides detailed step-by-step instructions for all CitiManager Site functions available to Cardholders. (You don't need to know your current card PIN to change it). Golpe Last modified by: gt94609 Created Date: 12/10/2009 6:45:00 PM This article provides instructions for Government Travel Charge Card (GTCC) Agency Program Coordinators (APCs), cardholder supervisors, and Approving Officials (AOs) in reducing travel card payment delinquencies. Section IV - Cardholder Information 4. Please note, only NAB Visa Debit cards will be sent to overseas addresses. Government Travel Charge Card (GTCC) Program Policies and Procedures, COMDTINST You can request a replacement card in CitiManager or via the CitiManager App. How do I Register on CitiManager®? 1. You can check your Citibank credit card delivery status over the phone at (800) 950-5114. , part of the Booking Holdings Inc. -- With the change to Citibank as the Department of Defense Government Travel Charge Card provider, it is important to be well-informed during program transition. IMPORTANT: BEFORE YOU SIGN OR USE THE GOVERNMENT CARD, READ THIS AGREEMENT THOROUGHLY. Outside the U. 904-954-7850 (Outside US). Cardholder Guide. The card will look like a regular corporate Citibank card; however, Cardholders are entitled to all features and benefits included in the GSA Master Contract. In the right column, scroll down and enter your new . From the login page, select the link labeled “Self-Registration for Cardholders” 3. This includes temporary duty travel (TDY), and per Component guidance, local and permanent change 3. Agenda 1. I. Please go to Manage Users -> Account Maintenance, select a card, confirm country and I just got a refund check from Citibank for my credit balance on my Citibank Government Travel Card. Corporate Card - Travel and Expenses (T&E) Central Travel Account; One Card; Virtual Card for Travel; Government Agency Leverages Virtual Travel Card regarding the Government Purchase, Fleet and Travel Card programs at Citibank Responsibilities of Program Participants Transaction Dispute Office (TDO) A TDO may be established to assist an Agency/Organization and Citibank in tracking and resolving disputed transactions associated with the Government Purchase, Fleet and Travel Card programs. %PDF-1. Government Travel Card Adding APC CCMS and Reporting Access ref b is navadmin 176/20 government travel charge card use during permanent change of station full rollout. Review process for how to register. Travelers can use it to pay for both official and personal expenses Book the government rate at a participating location by reserving a car through your Agency’s travel system or a government-contracted Travel Management Company. Return to Check the status of your Citibank credit card application online. Looking for more information on GSA SmartPay? Please visit the GSA SmartPay program website. Chip and PIN-enabled cards will be issued to new applicants and Government Travel Charge Card Program May 2022 . US Government is printed on the card; 2) Quasi-Generic: Plain blue plastic embossed with Government-assigned account number; 3) Generic: Plain blue plastic embossed with NON Government-assigned account number. It is for Manage your Citi credit card account online, pay bills, view statements, and access exclusive rewards and benefits. dod. Quasi-generic cards are issued from non-Government Citibank credit card stock utilizing the account numbering structure for the Government program. means any condition resulting from any injury or . Golpe Last modified by: gt94609 Created Date: 12/10/2009 6:45:00 PM Individually Billed Account Travel Card Set Up Form Citibank® Government Travel Card Program Section III: Cardholder Signature & Agreement (To be completed by employee. Questions? Contact Commercial Card Services Norfolk toll-free 1-866-670-6462 from the U. If you received a new card, you New and improved CitiManager login page. mil . Sickness . B. In order to allow time to login, classes open 15 minutes prior to the actual start time. You are authorized to use this System for approved business purposes only. C. Study with Quizlet and memorize flashcards containing terms like Which item is a benefit of using the travel card? A. Golpe Last modified by: gt94609 Created Date: 12/10/2009 6:45:00 PM Citi Commercial Cards login. Section II must be completed by the APC to make changes to a cardholder’s account GSA Contact Numbers (for federal agencies, excluding Department of Defense) Cardholder Servicing: 1-800-790-7206 (Toll-free). citimanager. Cardholders are responsible for using their Travel Card in accordance with policy, including the use of split disbursement and ensuring payment in full of their current and past due balances no later than the Citibank statement due The Government Travel Charge Card (GTCC) must be used by DoD personnel to pay for all authorized expenses, to include meals, and per Component guidance, local and permanent change of station (PCS) travel. URL: https://cardactivation. DoD Componentsstablish must take action to implement travel card disciplinary guidance for civilian employees as necessary. Online Travel Card Application Instructions; Travel Management: DOC Travel Bulletins; Travel Notices; Travel-Related Guidance and Information; Visa and Passport Program; Frequently Asked Questions about Travel SmartPay®3 Purchase Card Frequently Asked Questions January 4, 2021 This document will be updated as new information is received and developed. 6 Authorized Use Your card has been embossed with your name on it. mil Have Questions?Call 24/7: 833-330-MNCC Produced by the Assignment Leave and Travel Business Design Owner and Public Affairs Office #ChangingLivesImprovingOutcomes . It is for When you activate your card, you will have the option to set up a PIN. Ordering Replacement Cards 9 Account Statement 9 Foreign Currency Conversion and Cross-Border Transactions 11 CitiManager Online Tool 12 Paying Your Account 13 Resolving Transaction Disputes 14 Government Travel Card. For a consolidated user guide, refer to the CitiManager Quick Start Guide for Non CitiManager English . 31 Defense Travel System Regulations ↗ Government Travel Charge Card Regulations ↗ Travel & Transportation Rates. File. Enter username and password. Screen captures in this guide contain dummy data for personal information and it is used for illustrative Abigail has just received a deployment notice and contacts the TMS to schedule her trip. For a consolidated user guide, refer to the CitiManager Quick Start Guide for Non From the cardholder homepage, click the Card icon on the side navigation bar 3. 32. 7 %âãÏÓ 383 0 obj > endobj 458 0 obj >/Filter/FlateDecode/ID[2068C4022D3F4FBE82F2FEC327504B99>]/Index[383 271]/Info 382 0 R/Length 188/Prev 1007602/Root not allowed if the Card is in delinquency or temporarily blocked e. Federal Government Services, Reference) for detailed information regarding Individually Billed EGLIN AIR FORCE BASE, Fla. Sleek, intuitive and seamless, CitiManager® simplifies account management for Citi commercial cardholders and program administrators. (Citi) Contract Term September 1, 2023 through August 31, 2025 Contract Information The Texas Comptroller of Public Accounts has awarded a contract to Citibank for Commercial Charge Card Services for procurement and travel purchases, and related services. * = Required fields) Signature & Agreement* By signing below, I: (i) acknowledge I have read the Citi ® Department of Defense Services Travel Card Program Cardholder Travel Regulations; A/OPC List By Bureau; Travel Management Handbooks; Conference Information; Travel Alerts; Travel Charge Card Program. Usually, the renewal card is delivered 1-2 weeks before your current card expires. Citiban ® overnment Travel Card Program 8506 Instructions: Agency Program Coordinators (APCs) should use this form to transfer one or more cardholder accounts into a hierarchy within their span of control. From the CitiManager Site side navigation Activate your Citibank card online quickly and securely with a simple verification process. Select to receive text or email Please Login to CitiManager: home. The amount of any ATM withdrawals and any miscellaneous travel card charges, to include, but not limited to meals charged to the travel card, must also be includedin their split disbursement amount paid directly to the travel card vendor. • When an individual first applies for a travel card and then every and PIN card? Citi will replace magnetic stripe cards with Chip and PIN cards through a phased approach. You can also temporarily lock your card using using the Citi Mobile ® App or Citi Online. However, if you're waiting for a replacement card and you have requested expedited shipping, you have Ordering Replacement Cards 9 Account Statement 9 Foreign Currency Conversion and Cross-Border Transactions 11 CitiManager Online Tool 12 Paying Your Account 13 Resolving Transaction Disputes 14 Government Travel Card. Please ensure you check with your agency DOD GOVERNMENT TRAVEL CHARGE CARD (GTCC) STATEMENT OF UNDERSTANDING (SOU) The Government Travel Charge Card (GTCC) must be used by DoD personnel to pay for all authorized expenses when on official travel unless an exemption is granted. Alternatively, you can contact If you have not already signed up for the CitiManager ® tool, please log on to www. Purchase Card Policy. o Self-register your APC profile in CitiManager (Citi’s online tool) o Remind cardholders to verify their profile information in CitiManager when their account Special Cards – All replacement cards sent bulk shipped to recipient listed. Find out how you can prepare, stay safe and find the right assistance. reimbursement of Travel Card expenditures are the responsibility of the IBA Cardholder. , please Document provides overview of CitiManager online capabilities for monitoring and managing your card account. CitiManager Quick Start Guide — Cardholders | Log In/Out of the CitiManager Site Log In/Out of the CitiManager Site Key Concepts A username and password are required to access the CitiManager Site which you would have set up at the time of your Application request. Travel Accident Insurance Guide; Citi's global online tool, CitiManager Citi offers an innovative suite of easy to use online tools that help companies, administrators and cardholders efficiently manage the range of responsibilities behind multifaceted commercial card programs and day to day business expenses. Online Travel Card Application Instructions . Learn More. Since 1812, Citi has been serving customers with innovative banking and financial solutions. Screen captures in this guide contain dummy data for personal information and it is used for illustrative purposes only. Department of Defense Travel You can request a replacement card in CitiManager or via the CitiManager App. N/A N/A √ 2 Register your card on Individually Billed Account Travel Card Set Up Form Citibank® Government Travel Card Program Section III: Cardholder Signature & Agreement (To be completed by employee. Some of the most important are listed below: • Public Law 105-264 • Public Law 107-314 • Public Law 109-115 • DoD Government Travel Charge Card Regulations • DoD Statement of Understanding You will learn more about each law and document in this Government Purchase Card. GSA Contact Numbers (for federal agencies, excluding Department of Defense) Cardholder Servicing: 1-800-790-7206 (Toll-free). The terms and conditions included below are only some of the terms and conditions that apply to the Citi Travel site. 904-954-7850) immediately if my card is lost or stolen. I acknowledge that I will be liable for all transactions made with my card pursuant to the Citi Government Services Travel Card Program Cardholder Account Agreement and Citi may verify the information listed on the Application about me from credit reporting agencies and other sources. You may also obtain rates directly through a participating rental car company, toll free numbers, or walk-up services, however, you must ensure that you are booking the government Thank you for your interest in Citi's commercial card solutions. In the same manner as standard cards, hese limits t can be raised temporarily (not to exceed 6 months) when necessary to meet mission needs. • When an individual first applies for a travel card and then every Travel Regulations; A/OPC List By Bureau; Travel Management Handbooks; Conference Information; Travel Alerts; Travel Charge Card Program. ref c is navadmin 286/21 mandatory use of government travel charge card and mypcs travel voucher. Click here to view available Travel Manager Providing project management support for DOI Charge Card Program initiatives; Coordinating payroll salary offset for travel card delinquency; Coordinating DOI migration and transition activities as necessary with GSA SmartPay Providing or supporting charge card role-based training; Collaborating with stakeholders regarding internal control reviews Citi Travel℠ portal The Citi Travel portal is powered by Rocket Travel Inc. BLUF: Mandatory use of the GTCC for PCS is here. An official website of the United States government. Archived Meal Rates Mileage Rates There are many laws and governing documents that frame how the travel card program operates. com)), or by calling Citi at 800-790-7206. Garrison Travel Card Agency Program Coordinator (APC) is Julie Parsons – 270-798-3214 Government Travel Card makes it easy for you to purchase travel and travel-related services, reduces the need to carry cash and assists you with record keeping. If you prefer, you can reach Citi Customer Service at 1-800-950-5114 (TTY: We accept 711 or other Relay Service). 1 General Services Administration (GSA) The GSA awards and administers a Master Contract, for the SmartPay charge card products and services for Purchase, Travel and Fleet. Personal use of the travel card or using the travel card to pay for someone else's travel expenses is prohibited. Generic cards r 061816z aug 19 maradmin 431/19 msgid/genadmin/cmc washington dc pr rff// subj/updates to the government travel charge card program (gtccp)// ref/a/department of defense instruction (dodi) 5154. Click SUBMIT REQUEST and check through the details you’ve provided. A. Explore. A/OPC List By Bureau; Travel Management Handbooks; Conference Information; E-Gov Travel Service (ETS) Frequently Asked Questions about Travel; Online Travel Card Application Instructions; Per Diem Rates; Travel Alerts; Travel Charge Card Program; Travel Regulations; Visa and Passport Program; Office of the Secretary commercial travel management, travel policy and implementation, travel card program management, training, functional oversight of the Defense Travel System (DTS) and customer support. : 1-757-852-9076 Information above appears on the back of your card. New travel cards being issued are blue. CitiManagerforCardholders. A. Log in to the Citi Mobile ® App. Credit Card Number. * = Required fields) Signature & Agreement* By signing below, I: (i) acknowledge I have read the Citi ® Department of Defense Services Travel Card Program Cardholder Government Travel Charge Card (GTCC) Use for Permanent Change of Station (PCS) ID Cards. com. This includes temporary duty (TDY) and, per Component guidance, permanent change of station (PCS) travel. For Recover your Citibank account by selecting the type of account or card associated with your User ID or Password. • If your card expires in February 2024, no replacement card will be sent as the card w ill remain active until the month end.